L’ Agenda des Décideurs

 

mydigitalweek-clock

 

Mar
23
mar
2021
#TECHNOLOGIES – UX CONF’21 – By UXREPUBLIC
Mar 23 @ 8:30 – 18:00

UX CONF’21

L’utilisateur change ! Définitivement, durablement. Les codes ont changé et avec eux les règles du jeu pour les entreprises. Certaines s’arc-boutent et voient dans ces changements une menace. D’autres plus ambitieuses y voient une opportunité, génératrice à moyen et long terme d’une avance concurrentielle durable. En effet les changements de comportements répondent à des réflexes cognitifs et sociologiques forts qui ne sont pas des épiphénomènes. Les utilisateurs sont conscients d’un certain nombre de problèmes éthiques, environnementaux, sociaux et modifient strictement leurs comportements et le font savoir. L’incidence : un effet boule de neige dans les prochaines années. Face à l’IA, chatbots et big data, comment transformer cette problématique en opportunité ?

Autant de sujets que nous exposent nos clients et sur lesquels ils cherchent des réponses, des explications, des espaces de réflexions et d’échanges et dont nous débattrons lors de l’UX-CONF’21

TEMPS FORTS

Mai
11
mar
2021
#MARKETING – CX APAC – By FORRESTER
Mai 11 @ 3:00 – Mai 12 @ 6:30

CX APAC – LIVE VIRTUAL EXPERIENCE

CX is a fundamental principle of any successful business, but simply creating a good customer experience program within your business is no guarantee of success. Great CX comes about when you develop a positive customer journey and support and enhance that journey through strategic integration with the data and analytics that has the potential to transform your business and your customers’ experience. CX APAC is the must attend conference that will bring together CX and data-driven analytics to help CX practitioners become smarter, more agile and more informed as they shape the customer journey now and drive business growth into the future. This year will zero in on the art and science of leveraging data while also staying true to your customer and your company’s values. ​

HIGHLIGHTS

 

Nov
18
jeu
2021
#RH – INNOVATIONS – The Human Imperative – By Global Peter Drucker Forum @ Hilton Vienna Park
Nov 18 @ 9:00 – Nov 19 @ 17:30

The Human Imperative 

 

As exponentially advancing digital technology transforms so much of work and the world, questions inevitably arise about the place of the human being. Some say human roles will be diminished; others insist that the growing possibilities of “data-driven” decisions and actions will call even more for people who can combine science with common sense.

The past years’ experience of global pandemic has thrown such questions into high relief, whether in organizations choosing to invest more heavily in automation or among policymakers implored to simply “follow the science.” We can expect economic, fiscal, cultural, and political crises to escalate in the wake of Covid, and the tension between the technocratic and the humanistic forces to reach a breaking point.

The former see a time of upheaval as an opportune moment to force a large-scale “reset” to a system currently flawed in many ways. The latter reject revolutionary redesign as counter to human nature – which craves, as Peter Drucker put it, a balance between “change and continuity.” Which is the best way forward, and how can we ensure that it prevails?

Leading thinkers at our 2021 Forum will grapple with important questions including but not limited to the following: Must there be a human imperative at the core of organizations? How would we define it? What threatens it most today? How could good management serve it better?

Program

https://www.druckerforum.org/fileadmin/user_upload/2021/program_nov_18_19_in_person/13PDF21_in_person_Drucker_Forum_Nov_18_19.pdf

 

Nov
17
jeu
2022
#MARKETING – CX Circle 2022 – By Contentsquare @ Le Carreau du Temple
Nov 17 @ 13:00 – 21:00

CX circle 2022

 

Quelles sont les clés pour humaniser votre stratégie digitale ?

CX circle est LA conférence dédiée aux experts de l’expérience digitale.

Au programme de cette 9ème édition, l’axe le plus puissant et le plus durable de votre stratégie digitale : l’humain. Exigeants, hyper-connectés, volatiles… vos clients méritent des expériences digitales exceptionnelles.

Des expériences emplies d’émotions, de personnalisation, de sens et surtout… d’humain !

TEMPS FORTS

Programme complet ici