L’ Agenda des Décideurs

 

mydigitalweek-clock

 

Sep
30
jeu
2021
#MARKETING – CX EMEA 2021 – By FORRESTER
Sep 30 @ 11:00 – Oct 1 @ 15:30

Forrester Wave: Loyalty Solutions, Q2 2021 | Cheetah DigitalCX EMEA 2021

CX EMEA is a must-attend conference for customer experience and marketing leaders who are looking to become smarter about their customers with connected intelligence while also being respectful of customers needs, wants, and expectations. This year, the event will zero in on the art and science of leveraging data with an added focus on staying true to both your customer’s and your company’s values.​ CX EMEA runs September 30–October 1, 2021. Register now to gain exclusive insight into what it takes to understand, support, and create everlasting relationships with your customers.

HIGHLIGHTS

  • Conversation With A CX Leader
  • Forrester Certification Live: Leading With Customer Obsession
  • Why And How To Design Inclusive Experiences
  • The Value Propositions Of Diversity, Equity, And Inclusion In Tech

Full program here. 

 

Nov
16
mar
2021
#MARKETING – Le parcours client en 2021: les clés de réussite de l’omnicanal – By 1789.FR
Nov 16 @ 9:30 – 10:30

logo-1789-fr-strategie-digitaleLe parcours client en 2021 : les clés de réussite de l’omnicanal

Comment optimiser l’acte d’achat de vos clients dans un parcours de plus en plus digitalisé et omnicanal ? En s’appuyant sur des cas clients, nous aborderons les enjeux du parcours omnicanal en 2021. Nous y aborderons entre autres les thématiques du web to store versus le store to web. Professionnels du Retail et des réseaux d’enseignes : Rejoignez-nous pour échanger sur le visage du parcours client en 2021.

TEMPS FORTS

  • Quand les stratégies Web-to-Store et/ou Store-to-Web réinventent le parcours d’achat en magasin
  • L’essor du click & collect après les vagues de confinement en 2020
  • En quoi le référencement local est indispensable aux commerces de proximité
  • L’avenir de la recherche vocale dans un parcours client
Juin
27
lun
2022
#MARKETING – GROW London 2022 – By HubSpot @ Roundhouse, Camden, London
Juin 27 @ 9:30 – 17:30

GROW LONDON 2022

GROW London, powered by HubSpot, is a hybrid event for pioneers in marketing, sales, and customer experience. Whether you’re joining in-person or online, we have content for you.

Join us for a full day of insights on how to position your business for maximum growth. Learn from brands like Google, Linkedin, and many more. Hear from leading UK thought leaders such as Steven Bartlett, entrepreneur and host of the UK’s #1 podcast ‘Diary of a CEO’ & HubSpot’s Chief Customer Officer Rob Giglio.

TEMPS FORTS

For our in-person event, expect plenty of networking opportunities with business leaders from across the UK at both our complimentary lunch and cocktail reception.