L’ Agenda des Décideurs

 

mydigitalweek-clock

 

Mai
11
mar
2021
#MARKETING – CX APAC – By FORRESTER
Mai 11 @ 3:00 – Mai 12 @ 6:30

CX APAC – LIVE VIRTUAL EXPERIENCE

CX is a fundamental principle of any successful business, but simply creating a good customer experience program within your business is no guarantee of success. Great CX comes about when you develop a positive customer journey and support and enhance that journey through strategic integration with the data and analytics that has the potential to transform your business and your customers’ experience. CX APAC is the must attend conference that will bring together CX and data-driven analytics to help CX practitioners become smarter, more agile and more informed as they shape the customer journey now and drive business growth into the future. This year will zero in on the art and science of leveraging data while also staying true to your customer and your company’s values. ​

HIGHLIGHTS

 

Juin
9
mer
2021
#MARKETING – CX Paris 2021 – By NETMEDIA GROUP
Juin 9 @ 9:30 – Juin 10 @ 17:30

CX Paris 2021

 

 

Le CX Paris revient les 9 au 10 juin pour sa 4ème édition, organisée par NetMedia Group. Comprendre son client, savoir lui adresser le bon message, lui faire vivre l’expérience qu’il ne soupçonne pas forcément mais qui le fidélisera assurément. Ecouter la voix du client et déployer la bonne organisation pour créer de la satisfaction, voire de l’intimité. Tels sont les enjeux des marques entrées dans une nouvelle ère de l’économie : celle de l’économie de l’expérience !

TEMPS FORTS

  • Best innovations – time to innovate
  • Best team – time to be a team
  • Best practices – time for actions
  • Best values – time of values